Posts tagged ‘Insights’

November 20, 2012

A Place of Greater Safety – Insights 1

It was a proud moment today when we published our first major policy report ‘A Place of Greater Safety’, using data collected by domestic abuse practitioners all around the country.  It is important because:

  1. It includes data from about 2500 victims and their children – highlighting the type of abuse they suffer and putting the real experience of victims at the heart of our recommendations, of practice and of policy.
  2. It makes the case for mainstreaming funding for IDVAs and MARACs
  3. It shows how putting IDVAs in hospital settings could help identify 10,000 high risk victims and their children who are getting no support today
  4. It includes the first substantial information on the abuse suffered by teenagers – a group who will become more visible with the change in the definition of domestic abuse to include 16 and 17 year olds.
  5. It highlights the impact of domestic abuse on children and gives commissioners simple actions to address this.
  6. It is aimed at local commissioners – those with the responsibility and the funding to address the problems.
  7. It gives clear objective evidence which we hope will underpin local and national policy.
  8. And it is part of a body of data that is growing every year so there is CAADA Insights 2, 2013 to look forward to!

I would really like to thank those practitioners who use the CAADA Insights service and our early funders who had the vision to back this approach before its benefits and value were really visible.  And also the fantastic team at CAADA who have worked day (and all too often at night) to put this together.

Please make sure your local commissioners know that this is now available – it could make all the difference.  You can download the report from our website at http://bit.ly/XkJXy6

Despite my best efforts #aPOGS may not be trending yet on Twitter…but there is still time….

November 17, 2012

Measurement – what, why and for whom?

The latest NPC newsletter highlighted comments from Francis Maude about the importance of impact measurement (you can read the original here: Minister urges embedding of impact at NPC conference http://bit.ly/QOphf7 ) by charities hoping to compete for local authority contracts.  The article goes on to point out that about half of charities have increased their measurement in order to meet the needs of their funders, and only 5% with the aim of improving their services – although 25% said it did improve their services.

At CAADA we care a lot about information, evidence and measurement – indeed our Insights service works with about 100 practitioners across 20 service providers to collect information directly from service users.  Of course we see a value in ‘meeting the needs of funders’ but we see a MUCH bigger value in understanding how the profile of different service users differs, what interventions are effective, how this learning can be shared across multiple small service providers, and how it can be used to shape commissioning and policy.  It is in the ALIGNMENT of all these actors that we achieve real change for beneficiaries – ensuring that all use exactly the same data to inform their decisions and ensuring that the service user’s experience drives the whole process and encourages the improvements in practice and innovation that we all wish to see.  For more about Insights, see the Commissioners page on our website. (CAADA: domestic abuse service commissioners – domestic violence service commissioning – outcomes measurement http://bit.ly/XkJXy6 )

So the WHAT we measure, is information that is useful to practitioners or it won’t be collected consistently.  The WHY we measure is to help us understand better what works, how to shape our response and what good commissioning looks like.  The FOR WHOM we measure is for beneficiaries – to be sure that we spend our resources in the way that achieves the best outcomes for them.  And if we do all these things we will have aligned the interests of practitioners, service managers, funders, commissioners and policy makers to focus on what is good for the beneficiary.  End of lecture.

March 30, 2012

The Public Services – Social Value Act – Will it make any difference?

The post below is ‘honestly stolen from’ the CAF Giving Thought Blog (http://giving-thought.tumblr.com/).  Like the author, I have been meaning to write about this for a while….but I would never have been as clear, nor would I have found such a good photo!  All I would add, is that our work with our Insights service (http://www.caada.org.uk/dvservices/insights-for-domestic-abuse-services.html )and trying to measure outcomes that matter to victims, practitioners, funders and commissioners should all contribute to doing this kind of analysis better in future.  We talk at CAADA about the silver thread of data that links victims to commissioners.  So with that, I will hand over now to the CAF blogger…

“I have been thinking for a little while about doing a blog post on the new Public Services (Social Value) Act, and when I came across an article on the topic by former NAVCA CEO Kevin Curley it finally spurred me to action. Curley discusses some of the potential issues with the Bill and the way it will be implemented, and many of his thoughts echo ones I have been mulling over myself.

The Act sets out a new requirement that “public authorities to have regard to economic, social and environmental well-being in connection with public services contracts; and for connected purposes.” This has been well received by many in the civil society sector, who have been arguing for a long time that charities and social enterprises have been at a disadvantage when competing for public service contracts because they are unable to make the most of all the benefits they can offer. It is hoped that this bill could improve the situation.

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